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I’ve heard it all my life: never stop learning. Early in my career, that meant continuing education credits, conferences, or finding a...

Setting the Tone for the First Call The first time I answered the phone at a funeral home, I thought I was prepared. I had rehearsed what...

Collaboration vs. Going It Alone: A Leadership Lesson from Medicine The difference between collaboration and control became very real to...

You don’t realize how much a team needs rest until you give it to them.   In funeral service, we pride ourselves on being dependable,...

My education started in small-town Iowa. It took me all the way to the U.S. Capitol . When I graduated high school, I did not have the...

Setting Interns Up for Success Before Their First Family Meeting Welcoming interns into a funeral home is an investment in the future of...

By Jay Jacobson, LUTCF, CPC, CFSP – Business Consultant The Price Trap: A Familiar and Dangerous Story In a busy Midwestern town, a...

-by Jay Jacobson, LUTCF, CPC, CFSP I returned from a conference to discover that my wife was picking me up with the hearse. Now this...

By Jay Jacobson, LUTCF, CPC, CFSP In a quiet Iowa town, the owner of a local funeral home made an unconventional hiring decision that...

By Jay Jacobson “Be still, and know that I am God.” — Psalm 46:10 I’ve worked in funeral service my entire adult life. It’s the kind of...

You Don’t Need Another CEU. You Need a Better Conversation. Let’s be real: most of the problems we face in funeral service don’t come...

By Jay Jacobson, LUTCF, CPC, CFSP Introduction: Why This Still Matters In a world shaped by screens and notifications, the ability to...

– Jay Jacobson, LUTCF, CFP, CPC Years ago, amid a bustling career, I found myself merely going through the motions. Each day felt like a...

By Jay Jacobson, Founder of Jay’s Cookies & Jacobson Professional Staffing I remember one late night in the kitchen. Trays of cookies...

– Jay Jacobson, LUTCF, CPC, CFSP In today's business world, focusing on Results serves as a key strategy that directly supports an...

Jacobson Professional Staffing (JPS) Founded in 2011 | Serving Funeral Professionals Nationwide Jacobson Professional Staffing was...